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Start a New Business FAST with this Amazing Technology

Published on July 17th, 2014
Young woman at home with laptop

Start a New Business FAST

Start a New Business, FAST with ABS. In this week’s webinar, head of R&D at ABS, Eric Ogea, chats with Adam Phillips, President of ABS about the technology that licensees are using to WOW doctors and get them signed up as clients. They also share some great statistics from like:

- 91% of medical office managers feel that if they continue using outdated software, especially software that doesn’t have an integrated EHR, they will have to shut down completely, or sell off to a hospital.

- 90% of medical office managers agree that a seamless revenue cycle management, electronic health records and practice management system would ensure long term independence and greatly improve productivity and profitability.

- 89% of doctors surveyed said that their billing and collections systems/processes need upgrading!

- 21% are considering and upgrade of their revenue cycle management systems in the next 6-12 months.

- 88% expect to upgrade in the next 6 months.

- 42% of small practices (1-5 doctors) plan to outsource their billing in the next 12 months!

Sign up for the next live webinar here:

Published in categories: Entrepreneurship, Marketing, Support, Training, Webinars

How to Be a Successful Entrepreneur

Published on July 10th, 2014

How to Be a Successful Entrepreneur – Interview with ABS Licensee Juliana Madsen

How to Be a Successful Entrepreneur

Julianna Madsen with Son Miller, Age 5

Adam Phillips, president of ABS chats with Julianna Madsen about how she left the corporate world and started her own medical billing and revenue management business. Julianna left a 6-figure corporate job with Turner Broadcasting in 2010 and started working full time in her medical billing business. She very quickly landed some clients and now has a staff of 3 helping her and over a dozen clients!

Published in categories: Entrepreneurship, Testimonials, Webinars

Is This a Good Time to Start a Business?

Published on July 3rd, 2014

Join Dirk Davis and Patrick Phillips discussing entrepreneurship and opportunities afforded an individual by owning their own business.

Is this a good time to start a business? Is Medical Billing a good choice for you?

You should start your own business …
- for job security
- while you still have a job
- to secure your legacy
- so you can work from anywhere
- because some industries are booming
- if you can provide solutions
- if your chosen business is hassle-free
- if you can help others save or make more money
- if you can start earning a six-figure income
- because college is a waste of time and money
- you can keep more of what you earn
- only if it is risk-free

Published in categories: Entrepreneurship, Marketing, Training, Webinars

How to Comply with HIPAA … and not lose your job.

Published on June 30th, 2014

Comply with HIPPA

Published in Billing Coding Magazine – June 2014 Issue

By: Patrick Phillips

“I know HIPAA is required, and I know it’s important, I just don’t know what exactly HIPAA requires me to do.”

Don’t feel bad if this statement sounds all too familiar. Many doctors, nurses, office managers, and healthcare professionals share the same confusion over HIPAA compliance. Unfortunately, noncompliance with the HIPAA standards puts organizations at greater risk now than ever before.

Who is responsible for HIPAA?

Every Covered Entity (CE), Doctor’s office has to name someone as Compliance officer; it could be a doctor, but most of the time it’s the office manager. If HIPAA compliance is one of your responsibilities, violations may put your employment, career, and livelihood at risk. Fines range from $100 to $50,000 per incident.

Recent legislation has increased the government’s ability to enforce compliance with aggressive audits and fines. September 23, 2013 marked the first day of audits and you may be in the HHS audit crosshairs. The Office of Civil Rights (OCR) is auditing 5% of all CEs and their Business Associates.

Here’s what HSS OCR Director Leon Rodriquez says: “An ounce of prevention is worth a pound of cure. That is what a good risk management process is all about – identifying and mitigating the risk before a bad thing happens. Covered entities of all sizes need to give priority to securing electronic protected health information.”

And yet, according to their own estimates, over 70% of all practices are NOT compliant. Are you? Are you sure?

Failure to do so can be risky. Ask the owner of a Massachusetts three-doctor practice that was recently fined $150,000 because someone in the office had backed up patient records to an unencrypted thumb drive that was stolen.
Nationwide, over 27,000,000 medical records have been exposed in the last three years. That’s more than the populations of New York City, Los Angeles, Chicago, Houston, Denver, and Seattle combined.

“Changes resulting from the final omnibus rule not only greatly enhance a patient’s privacy rights and protections, but also strengthen the ability of [the OCR] to vigorously enforce the HIPAA privacy and security protections, regardless of whether the information is being held by a health plan, a health care provider, or one of their business associates,” says Mr. Rodriquez.

Business Associates can include labs, collection agencies, confirmation/messaging services, IT partners, consultants, cleaning crews, and other unsupervised after-hours services, billing companies, accountants, attorneys, and independent contractors.

Compliance with all HIPAA regulations will now be enforced through random audits, vigorous pursuit of claims for breaches, a sympathetic court system, and public censures.

HIPAA’s three rules

Most people in the healthcare industry are familiar with the purpose of HIPAA compliance, but not everyone realizes the HIPAA standard is actually a combination of three separate rules-the Privacy Rule, Security Rule, and Breach Notification Rule.

1. Privacy Rule – The Privacy Rule addresses appropriate Protected Health Information (PHI) use and disclosure practices by healthcare organizations, and designates the right for individuals to understand and control how their medical data is used.

2. Security Rule – The Security Rule sets standards for protecting PHI that is stored or transmitted in electronic form. The Security Rule is designed to be flexible and scalable to accommodate healthcare organizations of all sizes and levels of technology sophistication.

3. Breach Notification Rule – The Breach Notification Rule details the actions that must take place and the parties that must be notified in the event of a PHI breach.

The opportunities for unauthorized disclosures are great and can appear in many ways.

  • Untrained staff may accidentally disclose protected information
  • Patient records piled on the receptionist’s desk where other patients make co-pays
  • Physician staff callin prescriptions or schedule patient appointments for tests within earshot of other patients or visitors
  • Protected information is transferred electronically (like through email) without encryption
  • A laptop containing protected information is stolen from your outsourced collection agency — you are held responsible!
  • A breach of confidentiality unintentionally occurs but goes unreported
  • Computers are accessible to non-essential users or monitor screens are visible to patients and visitors
  • Due to a lack of proper HIPAA training, a new member of your staff disposes of extra photocopies of patient records without shredding

What happens if you are not compliant?

Here are just a couple ways that noncompliance with the HIPAA standards can negatively affect a covered entity:

1. DATA Compromise – Few things are more devastating to a healthcare organization than the effects of a PHI data breach, which may include:

  • Financial penalties: On top of the severe fines levied by the HHS, the HITECH Act also gives state attorney generals the ability to impose civil penalties on behalf of state residents for violations of HIPAA Security and Privacy Rules.
  • Negative publicity: Breaches greater than 500 records require covered entities to not only notify patients affected by the breach, but also the media. This damages brand equity and publicly embarrasses the organization.
  • Loss of patient trust: According to a recent survey, 76% of patients state they will stop dealing with an organization responsible for a privacy breach. Losing 76% of your customers will definitely make a noticeable impact on revenue and inhibit your ability to provide quality healthcare.

2. HHS AUDITS – September 23, 2013 marked the deadline for covered entities to comply with HIPAA standards, and the HHS has begun to audit healthcare organizations and assess fees of up to $50,000 per day per violation.

What could trigger one of these audits?

  • A breach or complaint of a breach
  • A complaint of a privacy or security violation by anyone, including patients and current or former employees (Have you ever had an angry patient? Maybe a disgruntled ex-employee?)
  • Filing for EHR reimbursements
  • OCR just feels like it! The OCR has stated on multiple occasions that they will conduct audits on randomly selected covered entities. So even if you are hiding in the back row, the OCR may still call you to the front of the class.

What could happen in the case of a breach?

  1. Fines and penalties ranging between $100 and $50,000 – even for inadvertent breaches
  2. In serious cases, loss of accreditation, loss of license, dramatically higher fines, and even imprisonment are possible
  3. Your reputation and patient confidence may be lost
  4. You face the threat of litigation by affected parties
  5. Your business may be interrupted by the impact of a HIPAA violation
  6. Third-party payers may delay processing, suspend, or deny claims

What can you do to make sure none of the above happens to you?
Compliance does not have to be hard. It is just a set of rules. All you have to do is know the rules and follow them. That means having Privacy and Security policies and procedures that will protect PHI.
Although you can do it yourself, using purchased solutions or an independent company or consultant to do a risk analysis or “gap assessment” is faster and more reliable. These security experts can find out what, if any, deficiencies you might have in your practice.
The purpose of the risk analysis is to help covered entities identify (and document!) potential security risks (i.e. threats and vulnerabilities). Every security effort your organization makes will be determined by your risk analysis, so it’s critical to conduct a thorough and accurate assessment.

Some generally accepted steps that outline the process are:

  1. Identify the scope of the analysis
  2. Gather data
  3. Identify and document potential threats and vulnerabilities
  4. Assess current security measures
  5. Determine the likelihood of threat occurrence
  6. Determine the potential impact of threat occurrence
  7. Determine the level of risk
  8. Identify security measures and finalize documentation

There are several reasons why you should take the risk analysis very seriously.

First (and most obvious), this process will help you identify your organization’s greatest areas of risk.

Second (not so obvious but equally important), in the event of a data breach or random audit, covered entities that have not conducted a thorough and accurate risk analysis can expect to be hit with severe financial penalties.
A competent consultant should be able to suggest solutions to help you achieve compliancy.

However, risk assessment does not automatically make you “HIPAA compliant.” Risk assessment is just a checklist of things you should be doing to maintain privacy and security of patient information and to help you achieve compliance where you are lacking.
The next important step is to be able to illustrate, on a regular basis, your total compliance plan and due diligence, including any corrective actions you have taken to make sure you are complying with the checklist.

Make sure they are willing to work with you to maintain your compliance by training each of your staff members and make sure each of them are tested to show their personal understanding and compliancy with HIPAA.

A competent consultant will also work with your Business Associates to ensure that each of them is complying with HIPAA as well. When in doubt, they should require BAs to prove their compliancy. Remember, you are personally responsible for breaches that occur through your BAs.

Conclusion – To be safe, get help

The HHS has stated on multiple occasions that they will make examples of healthcare organizations that put PHI at risk. Given the stated importance and heavy consequences associated with the risk analysis, you may want to consider working with a HIPAA security expert to get and keep your office compliant.

Licensees of American Business Systems can help offices comply with HIPPA so that no one in the office has to lose their job.

Published in categories: Founders Blog, Industry News, Training, Webinars

Marketing a New Business: Inside Secrets

Published on June 26th, 2014

Marketing A New Business

Adam Phillips, President of ABS and Creative Director Jason Pettit talk about some of the top marketing secrets and strategies they have learned over the years. ABS has been helping people just like you start a new business in healthcare for over 20 years. You MUST watch this webinar if you are interested in learning more about marketing a new business.

The secrets covered in detail in this webinar are:

Marketing Secret #1
Eliminating Objections

Marketing Secret #2
Getting Past the Gatekeepers

Marketing Secret #3
Overcoming Rejection (Fear of “no”)

Marketing Secret #4
No One Likes to Be Sold

Marketing Secret #5
Build an Expert Team

Marketing Secret #6
Stand Out

Marketing Secret #7
Irresistible Pricing

Marketing Secret #8
Solutions… Not Sales

These tips and tricks can be utilized regardless of what business you are currently running or thinking about starting. If you haven’t yet decided, we encourage you to take a look at American Business Systems. Our low start up cost, low overhead opportunity is a great choice for anyone wanting to be their own boss and make whatever level of income they desire.

Published in categories: Entrepreneurship, Marketing, Support, Webinars

9.5 Things You MUST Do Before Starting Your New Business

Published on June 19th, 2014
Starting Your New Business

Ready, Set, Go!

Eric Ogea and Adam Phillips with American Business Systems talk about the top things that you must do before entering into a business relationship with a company and starting your new business.

1. Check Out the Company
2. Funding
3. Market Analysis
4. Website & Virtual Brochure
5. Testimonials
6. Call References
7. Industry Research/Competition
8. Visit Headquarters
9. Business Plan
9.5 Schedule a Demo

You want to make sure the company you are going to partner with will be just that, a partner that actively works with you, hand-in-hand to guide you, not only on the technical side of things, but also works with you to get clients (doctors) educated and interested in using you and your services.

With the help of American Business Systems, you can be up and running in your new business after 5 days of training and start signing up clients in about 30-60 days!

Published in categories: Entrepreneurship, Marketing, Support, Training, Webinars

Top Questions to Ask Before Starting Your Own Medical Billing Business

Published on June 12th, 2014

Top Questions to Ask Before Starting Your Own Medical Billing Business.

ABS CEO Patrick Phillips and Licensing Coach Alysha Phillips tackle the top questions that are being asked by people looking to get into their own medical billing business. The questions answered today are:

- Why do doctors need me? Don’t they do their own billing already?
- Don’t I need billing/coding experience?
- How much money can I earn doing medical billing?
- How do I get the information from the doctor to process the claim?
- Are there any ongoing operational costs?
- How am I supposed to convince doctors to use me with no experience?
- Are there any restricted territories? Are there any limits to where I can market?
- What about competition in my area?
- How does ABS help me get clients?
- Can I speak with any successful ABS licensees?

Starting your own medical billing business with American Business Systems has never been easier! Call us today at 866-565-8413 to learn more about our training and support program.

Published in categories: Entrepreneurship, Webinars

Interview with Tim Warren on How to Become a Medical Business Owner

Published on June 5th, 2014
Medical Business Owner, Tim Warren

Tim Warren, ABS Licensee

Learn how you too can become a medical business owner! Join ABS President Adam Phillips as he chats with a licensee from Alabama, Tim Warren. Tim launched his medical business mid 2012 and with our help, has signed multiple dermatology and gynecology clinics as clients. Tim’s wife quit her full time job at Coca-Cola in January 2013 to work full time with him and he is looking to expand outside his local area by hiring sales reps.

Published in categories: Entrepreneurship, Testimonials, Webinars

Medical Billing Business Training Testimonials – May 2014

Published on June 3rd, 2014

How can someone with no experience in healthcare start a successful medical billing and revenue management business with only 5 days of live training? Watch as these new training graduates talk about how they were apprehensive at first, but soon found out that they had the kick start that they needed to get going and would continue to enhance their skills with our lifetime, ongoing support webinars and conference calls.

Published in categories: Entrepreneurship, Marketing, Support, Testimonials, Training

American Business Systems Named One of the “Top Opportunities” of 2014

Published on June 2nd, 2014

Dallas, TX June 2, 2014 – The accolades for American Business Systems continue. has named American Business Systems one of the “Top Franchise/Business Opportunities” of 2014.

Top Opportunity of 2014

“We are honored to once again receive this recognition.” stated ABS’s founder, Patrick Phillips. He further stated, “There has been a recent surge in interest in the Healthcare field, especially on the administrative/billing side. There’s just so much opportunity here, so much projected growth over the next several years, our licensees have told me that this feels like a ‘gold rush’ of epic proportions.”

American Business Systems is a comprehensive training and support company that helps individuals start their own healthcare services business providing revenue management for doctors. Our licensees offer services such as medical billing, medical coding, audit protection, as well as cloud based document management and automated marketing tools.

ABS is also celebrating 20 years in business this year. American Business Systems’ president, Adam Phillips, had this to say: “This family owned business was started by my parents in 1994 and they have been deeply concerned since day one with having the best training, tools and support available to licensees. Anyone, regardless of their business background or experience who has the desire to start a medical billing business can be successful in this industry, with our help.”

Published in categories: Entrepreneurship, Marketing, Support, Training
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